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Your Privacy at Music Mafia

Updated June 2024

Music Mafia cares about your privacy and wants you to feel confident about how we use your personal data. This Privacy Notice provides clear and important information about how we collect, use, store, protect, and share your data, as well as how you can exercise your rights over your data.

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to contact our customer support or data protection officer, or to file a complaint, you can reach us using this email - support@musicmafia.app.

Collection of Personal Data

Personal data refers to information that can identify you directly (such as your email address).

While registration in Music Mafia is not mandatory, we consider any data that can be linked to you as personal and treat it accordingly.

Below are the types of personal data we collect when you register with Music Mafia and use our services.

Contact Information

Email address
This information is provided by you when you register with Music Mafia.

Use of Personal Data

We use your personal data only on a lawful basis. Depending on the circumstances, we may process your data with your consent or as necessary to fulfill our contract with you.

We do not use any decision-making algorithms that could significantly affect you without human intervention. We use your data solely for the purposes outlined below.

App Features

We use your data to allow you to log into the Music Mafia system and use the app's features.

Contact Information
Email address

Security and Fraud Prevention

We use your data to monitor and ensure the continuous security, confidentiality, integrity, availability, and resilience of our service, as well as to prevent fraudulent use.

Contact Information
Email address

Analytics and Audience Insights

We use your data to measure audience metrics, analyze how our service is used, monitor and improve its overall features, usability, and design, and to develop new features.

Contact Information
Email address

Messages from Music Mafia

We use your data to send you important information about your account and transactions, editorial recommendations, or marketing messages, and to gather your feedback. When we send you an email, we use pixel tags to know if it was read. This helps us optimize our emails and send you fewer messages if you don't read them. You can agree to receive our messages or opt out in your notification settings.

Contact Information
Email address

Customer Support

We use your data to respond to your inquiries to customer support and when you wish to exercise your legal rights regarding your personal data.

Contact Information
Email address

Retention of Personal Data

The retention period for your data is determined by the purposes for which it was collected or by legal requirements. The following retention periods start from the time of your last interaction with Music Mafia.

3 Years

Contact Information
Email address

Protection of Personal Data

We use technical, physical, and organizational measures to protect your data from unauthorized access, use, or disclosure, and to prevent loss or alteration.

In applying and improving these measures, we take into account the current level of technical development, the nature of processing, the sensitivity of the data, and the potential threats and risks.

We implement and maintain modern technical solutions, such as encryption, to ensure the confidentiality and security of receiving and using your data.

We limit access to your data through access controls and maintain logs to monitor who accesses, uses, and transfers your personal data.

Employees with access to your data are required to strictly comply with data security and confidentiality policies.

Business partners and service providers to whom we provide your data are also required to comply with strict contractual requirements regarding data security and confidentiality.

Provision of Personal Data

Your data is under our control and may be provided to service providers and partners in other countries.

Some of these recipients may be located in a different country than yours, and that country may not guarantee the same level of data protection as your country. In such cases, we take all necessary measures to ensure that these recipients provide adequate protection, such as including standard data protection clauses in contracts and implementing appropriate security measures.

Service Providers

We regularly engage service providers to perform certain tasks for us, such as hosting and storing data, operating and maintaining our infrastructure. In such cases, we provide service providers only with the data necessary to perform the assigned tasks, and we require them to ensure the protection of your data.

Others

Finally, we may provide your data to our partners in case of acquisition, merger, or sale, as well as to law enforcement authorities.

Your Rights Regarding Your Data

We are fully committed to ensuring that you can exercise your rights over your data. Some of these rights can be exercised directly in your settings, while others require contacting our customer support. Information on how to do this is provided below.

Access to Data and Portability

You can access your data and obtain a copy by contacting our customer support.

Changing Data

You can change or correct your contact information (email address) directly in your user profile.

Deleting Data

You can delete your account in your account settings in APP (look to screenshot):.

delete-acc

Withdrawal of Consent

You can withdraw your consent to the use of cookies and other tracking technologies in your cookie settings.

You can opt out of receiving our messages in your notification settings.

Contacting Us

If you are not satisfied with our response, you can contact our data protection officer or file a complaint with the relevant authority.